Ticket System for Machine Support
ServiceBoard
About ServiceBoard
Make your daily work more efficient and effective with tapio solutions. Most of our solutions can be used with various machine types and across manufacture.
Create service cases quickly and easily
- Report faults and problems with just a few clicks.
- Attach pictures or documents to better describe problems.
- Your service case is immediately sent to the appropriate service partner.
- You will receive solutions directly in ServiceBoard.
Even more efficient problem solving thanks to integrated video diagnosis
- Show your service partner the problem via video call
- Let them guide you step by step to the solution
Keep the overview
- Stay up to date and always know the latest status of your service case.
- Build up your own knowledge database along the way.
Optimised for smartphone, tablet and PC
- Our web app works on almost all devices in the browser and allows quick access to all service cases - no matter which device you use.
- No download necessary, just open serviceboard.tapio.one in your browser.
Categories
Pricing
Information
DescriptionOverview of all service cases in one web app, accessible from any mobile device or pc. Connection to service partners for fast identification of errors - create service cases to service partners and exchange 3D models, construction plans and pictures via video diagnosis.
App developertapio
Internet recommendationsDSL, UMTS, LTE / at least 5 mbit / recommended 50 mbit
DevicesPC or laptop
Internet browsersMicrosoft Edge, Google Chrome, Mozilla Firefox or Safari
Supported LanguagesBulgarian, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Slovenian, Ukrainian, Uzbek, Chinese
Support e-mail addressservice@tapio.one